Illegally posted materials will not be tolerated on our network. These include:
Credit Card Fraud Information
Copyrighted media, includes but not limited to Video, Music, TV, Radio
If you find any of the above materials hosted on one of our web servers, please report to email@example.com
Additionally, we reserve the right to ban the use of applications which allow the proliferation of unsolicited email from our network, or which decrease the performance of our servers thus bearing on the quality of service we may provide to other customers.
Our email service providers use protection systems that limit the number of messages that can be sent from one provider to another. As a result, when a massive amount of emails is sent by a user in a short period of time, the provider through which these messages were sent suspends our service. To prevent this from happening we must limit the amount of email that can be sent by a single user in a 24-hour period of time to 1,000. It is important to understand that this limit was set to protect your organization as well as all of our customers. Imposing this daily limit complies with our providers’ requirements to not only help maintain a high-quality, reliable service, but also to avoid a suspension of the activity on our network.
Unsolicited commercial e-mail / Unsolicited bulk e-mail (SPAM)
Unsolicited commercial e-mail / Unsolicited bulk e-mail (SPAM) Use of the Innovative Global Vision service to transmit any unsolicited commercial or unsolicited bulk e-mail is expressly prohibited. Violations of this type will result in the immediate termination of the offending Innovative Global Vision account.
E-mail/News Bombing Malicious intent
E-mail/News Bombing Malicious intent to impede another person’s use of electronic mail services or news will result in the immediate termination of the offending Innovative Global Vision account.
E-mail/Message Forging any message header, in part or whole, of any electronic transmission, originating or passing through the Innovative Global Vision service is in violation of this AUP.
Use net spamming
Use net spamming, Innovative Global Vision has a zero tolerance policy for the use of its network for the posting of messages or commercial advertisements, which violate the rules, regulations, FAQ or charter of any newsgroups or mailing list. Commercial messages that are appropriate under the rules of a newsgroup or mailing list or that are solicited by the recipients are permitted.
Unauthorized access Use of the Innovative Global Vision service to access, or to attempt to access, the accounts of others, or to penetrate, or attempt to penetrate, security measures of Innovative Global Vision’s or another entity’s computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data, is expressly prohibited and the offending Innovative Global Vision account is subject to immediate termination.
Network Uptime is the total time in a calendar month that Innovative Global Vision network is available through the Internet, provided that Client has established connectivity. Innovative Global Vision takes responsibility for Network availability within their network, however, we cannot be held liable for upstream problems, outside of our network. Our guarantee is that our Network will be available to clients free of Network Outages that render 100% packet loss, 99% of each calendar month
Network Outages or Unscheduled Downtime
Network Outages or Unscheduled Downtime is any unplanned or unscheduled interruption in Service availability during which Client is unable to access the services as described in the section titled “Network Uptime” above. A Network Outage is defined as a period in which 100% packet loss to our network is experienced, which is determined to have been caused by a problem in Innovative Global Vision’s Network as confirmed by Innovative Global Vision. Downtime or outages are measured as the total length of time of the unplanned interruption in service availability in a calendar month.
Scheduled Downtime is any Innovative Global Vision scheduled interruption of Services, for the purpose of network upgrades, or replacement of any equipment in order to provide for you better service. Scheduled downtime occurs during notified downtime periods, with as much advance warning as possible via e-mail with a minimum of 12- 24 hours notice.
SLA Network Violation Credit