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Top 5 Website Mistakes That Kill Conversions

Justin Leonard
January 30, 2026
Frustrated business man looking at a laptop showing website analytics with zero conversions.

You can drive all the traffic in the world to your website, but if visitors are not converting, that effort is wasted. I see this challenge often with growing businesses. The good news is that most conversion problems come down to a handful of common, fixable mistakes. 

Let’s break down the top five website issues that quietly kill conversions and what you can do instead.

1. Slow Page Speed That Tests Visitors’ Patience

When a website loads slowly, visitors do not wait around. They leave. Speed directly impacts both user experience and conversion rates. 

According to Google PageSpeed Insights, page load time plays a major role in bounce rates and overall engagement. Even a delay of one or two seconds can significantly reduce conversions. 

What to do instead: 
Audit your site speed regularly, compress images, reduce unnecessary scripts, and use caching where possible. Faster pages build trust and keep visitors focused on taking action.

Close-up of a laptop with “UI/UX design” on screen and a sticky note with a light bulb, representing website usability and user experience improvement.

2. Confusing Navigation That Creates Friction

If visitors cannot quickly find what they need, they will not convert. Clear navigation is one of the most overlooked conversion drivers. 

Research from the Nielsen Norman Group consistently shows that users rely on predictable navigation patterns. When those patterns are broken, confusion increases and conversions drop. 

What to do instead: 
Keep menus simple, limit top-level navigation options, and use clear, descriptive labels. Every page should make it obvious what the next step is.

3. Weak or Unclear Calls to Action

Your website should never make visitors guess what to do next. Vague or buried calls to action create hesitation, and hesitation kills conversions. 

Marketing studies from HubSpot highlight that clear, action oriented CTAs significantly outperform generic ones. 

What to do instead: 
Use specific language like “Schedule a Free Consultation” or “Get Your Quote.” Make CTAs visually distinct and repeat them naturally throughout key pages.

4. Forms That Ask for Too Much, Too Soon

Long, complicated forms can stop conversions instantly. The more information you ask for, the less likely someone is to complete the form. 

User behavior research from the Baymard Institute shows that unnecessary form fields are a leading cause of abandonment. 

What to do instead: 
Only ask for the information you truly need to start the conversation. You can always collect additional details later once trust is established.

5. Not Optimizing for Mobile Users

Laptop and smartphone displaying the same website design, highlighting responsive web design across desktop and mobile devices.

If your website does not work seamlessly on mobile devices, you are losing conversions every day. Mobile users now make up the majority of web traffic for most industries. 

According to Statista, mobile usage continues to grow year over year, making mobile optimization non negotiable. 

What to do instead: 
Design mobile first. Ensure buttons are easy to tap, text is readable without zooming, and forms are simple to complete on smaller screens.

Bringing It All Together

Conversion optimization is not about chasing trends or making dramatic redesigns. It is about removing friction, building trust, and making it easy for visitors to take the next step. 

If you want a deeper look at proven strategies for improving performance, I recommend reviewing our guide on how to increase your website conversion rate. It breaks down practical improvements you can apply right away. 

Small changes, applied consistently, can produce meaningful results.

Author
Justin Leonard
Date
January 30, 2026
Justin Leonard
About the Author: Justin Leonard

Justin Leonard is CEO of IGV and oversees web development, website maintenance, and conversion optimization. He brings 25+ years of experience helping businesses improve website performance, user experience, and lead generation.

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